This policy explains what personal information we collect when you use this website or contact us, what we do with it, and the rights you have under Australian privacy law.
The Stubby Hut is a small business based in Hope Island, Queensland. We take privacy seriously and only collect what we genuinely need to respond to enquiries and fulfil orders.
Who we are
The Stubby Hut
Hope Island, QLD 4212, Australia
Email: sales@stubbyhut.com.au
ABN: [to be added]
What we collect
When you use the quote form on this site, we collect:
- Your name
- Your email address
- The category of order you're interested in (e.g. wedding, corporate, photo cooler)
- The details you write in the message field — quantities, dates, ideas, anything you choose to include
- Any artwork or photos you choose to attach
We don't collect anything else from this site. There's no analytics tracker, no advertising pixel, and we don't set our own cookies.
Third parties involved
To make the website work, two third-party services are used:
Formspree (form processing)
The quote form is processed by Formspree, a US-based service. When you submit the form, your name, email, message, and any attachment are sent through Formspree's servers and forwarded to our inbox. Formspree may retain the submission in their dashboard for our records. Their privacy policy applies to that processing.
Google Fonts
The site uses Google Fonts. When your browser loads the page, it requests font files from Google's servers, which means Google receives your IP address and basic browser information as part of any normal HTTP request. No identifying information beyond that is shared.
How we use your information
We use what you send us only to:
- Reply to your enquiry
- Prepare a proof, quote, and (if you go ahead) fulfil your order
- Keep a record of past orders so we can help with re-orders or follow-up questions
We don't sell or share your information with anyone else for marketing.
How long we keep it
Enquiry emails and order records are kept for as long as is reasonably useful for that customer relationship — typically a few years for past orders, in case you come back for a re-order or warranty question. If you'd like your records removed, just email us.
Your rights
Under the Australian Privacy Principles you can:
- Ask what personal information we hold about you
- Ask us to correct anything that's wrong
- Ask us to delete your information
- Lodge a complaint with us, and if you're not satisfied, with the Office of the Australian Information Commissioner (OAIC)
Email sales@stubbyhut.com.au for any of the above.
Changes to this policy
If we update this policy, we'll change the date below. Material changes will be flagged on the home page or in the footer.